Cancellation and Refund Policy

Last updated: July 20, 2026

At BAC Premium Storefront (Bhat Auto Care), we want you to be completely satisfied with your purchase. Please read our Cancellation and Refund Policy carefully to understand your options and rights.

1. Cancellation Policy

You may cancel your order at any time before it has been shipped. To cancel your order, please log into your account and submit a cancellation request, or contact our support team immediately at support@bhatautocare.com.

Once the order has been shipped, we cannot accept cancellation requests. In this case, you will have to wait for the package to arrive and initiate a return request instead.

2. Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

3. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (such as the credit card, debit card, or net banking account used during checkout) within 5–7 business days.

4. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at support@bhatautocare.com.

5. Contact Information

For any queries regarding returns, cancellations, or refunds, please contact us at:
Email: support@bhatautocare.com
Phone: +91 9796952008
Address: Moominabad Batamaloo lane 2 Srinagar Kashmir